REFUND POLICY

COMMON RETURN QUESTIONS

WHAT ITEMS ARE RETURNABLE?

  • Within 30 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn
  • In the original packaging

WHAT ITEMS ARE NON-REFUNDABLE?

  • Free gifts or promotional items
  • Bikinis
  • Earrings

ARE THERE ANY CHARGES FOR RETURN?

  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges

HOW DO I MAKE A RETURN?

  • To return the product please visit www.london-clothing.com and on the bottom part of the site you will see the page Returns & Exchanges. Go to this page and follow the instructions or contact us at venomfashion.ltd@gmail.com

HOW SOON WILL I GET MY REFUND?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.

STILL HAVE QUESTIONS?

  • Email us at venomfashion.ltd@gmail.com with your full name, order number and we will get back to you shortly.